Best Practices

Best practices include strategies, practices and management tools that have worked well for organizations, and produce superior performance when adapted and implemented elsewhere.

Benefits of Best Practices
Following best practices in managing affordable housing developments will help your organization:

  • Maintain or improve the quality of service to residents.
  • Increase efficiency/achieve cost savings.
  • Meet legislative requirements.
  • Reduce risk.
  • Generate revenue.
  • Improve staff retention and morale.
  • Enhance your reputation and goodwill in the community.  
  • Manage housing portfolios effectively and efficiently.
  • Compare performance to recognized standards.
  • Measure success and identify challenges.
  • Establish business priorities and a plan for improvement.
  • Orient new Board and executive members.
BC Non-Profit Housing Association (BCNPHA)
The BCNPHA has developed best practices information and resources to help housing providers, including a web-based self-assessment tool for members and enables housing providers to gauge their performance in key areas of housing management. Visit their website or contact them at 604-291-2600/ 1-800- 494-8859 for more information.

Co-operative Housing Federation of BC (CHFBC)
The CHFBC offers information on workshops, consultation services and resource materials on managing and governing effectively. Housing co-ops can visit their website at  www.chf.bc.ca or contact them at 604-879-5111 or 1-866-879-5111.

Canadian Mortgage and Housing Corporation (CMHC)
The CMHC website has comprehensive learning resources and interactive tools to clarify the financial and technical requirements for an affordable housing project and help navigate the operational and social issues involved in developing affordable housing in Canada.