What is an operational review?
An operational review is
a process where BC
Housing reviews the administration and
management of the operations and supports (where
applicable) of a non-profit
provider's operations. It is performed a minimum
of every three years.
Operational Review questions
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The operational review is divided into six
modules that cover key areas of affordable housing
management in detail, including:
Please visit the
Operational
Review page
for more information.
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How can we prepare for our operational
review?
The following documents outline the questions that will be covered during the review: Your NPPM will be requesting information in
advance of the on-site visit. For more information visit
http://www.bchousing.org/Partners/H_S_Op/Reporting/Op_Review/Process
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What can I expect after the operational
review?
After the operational review has been performed your NPPM will send you an Operational Review Report, usually within 30 days from the date of the on-site visit. This report will outline the findings of the operational review and will also highlight any Action Plans assigned to you. Your NPPM will continue to work with you and will offer appropriate supports and tools to successfully address issues identified in the Action Plans. |
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What is an Action Plan?
An Action Plan is created when and if findings from the operational review reveal that there are items to address. Action Plans can be assigned to your society or to BC Housing, and your NPPM will identify who is responsible for the Action Plan. In the Operational Review Report all Action Plans are highlighted and assigned a due date. Your NPPM will consult with you to assign the due date for the Action Plan item. |
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Who do I call if I have any questions about the
Operational Review Report?
Contact your NPPM. |
If you have a question that was not answered here,
please visit the
Operational
Review section
or
contact
your NPPM directly.